Refund policy

Returns & Refunds

We do not offer refunds for buyer’s remorse or incorrect sizing. However, if there is an issue with the product (damaged, defective, or wrong item), please contact us within 7 days of receiving your order. See our Refund Policy for more details.Refund Policy

Last updated: 5/10/2025

At Word of Mouth, each piece is made-to-order. As such, all sales are final. We do not offer refunds or exchanges unless your item arrives damaged or defective.

Damaged or Defective Items

If your product arrives damaged:

1. Email us at Streetwearwom@gmail.com within 7 days of delivery.

2. Include your order number, a description of the issue, and clear photos.

3. We’ll investigate and replace or refund as needed.

Cancellations

Orders may only be canceled within 1 hour of purchase. After that, production begins and we are unable to stop it.