Shipping policy

Shipping Policy

Last updated: 5/10/2025

At Word of Mouth, we’re committed to getting your order to you as quickly and efficiently as possible.

Processing Time

Orders are typically processed within 2–7 business days. Once fulfilled, you will receive a shipping confirmation with a tracking number.

Shipping Time

Shipping times depend on your location:

United States: 3–5 business days

International: 7–21 business days

Delays may occur during holidays or high-demand seasons.

Shipping Costs

Shipping rates are calculated at checkout and vary by destination and order size.

Order Tracking

Once your order ships, you’ll receive an email with tracking information. Please allow 24–48 hours for the tracking to update.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your tracking shows delivered and you haven't received it, contact your local carrier first.